Q: How long is the delivery time?
Answer: The general situation is 3-5 days for delivery. If you need a customized mask shape, it will take 7-10 days. Please refer to customer service for details.
Question: The machine I want is too inconsistent with what you showed on the Internet. Can I do it?
Answer: Yes, you need to provide machine pictures and finished mask pictures.
Question: What should I do if I buy a machine and I won’t install it back?
Answer: South Korea and Vietnam have after-sales and can be installed on site. Other countries can send installation videos and remote video guidance. Many foreign customers install this way. You only need to install the four screws of the connector of the filming machine and the earband machine, learn to load the cloth and operate normally. The company will be equipped with text version and video version of the whole teaching.
Q: How long is the warranty period?
Answer: The warranty period is one year. The ultrasound is three months. During the warranty period, the parts are damaged and the company provides new parts.
The following information comes from the Internet for reference only
The flat face mask machine can be maintained in accordance with the following aspects, and it is necessary to shut down the power during the maintenance process:
1. Ultrasonic system of flat mask machine
Check whether the ultrasonic flat mask machine system is kept clean, especially the ultrasonic electric box, vibrator, and welding head must be dry and clean without water. The connecting line must be firmly and frequently to check the degree of wear of the ultrasonic welding head. Pay attention to the ultrasonic wave The scale of the pointer of the voltmeter and ammeter on the electric box is changed.
2. Pneumatic system:
The air filter cup of the flat face mask equipment needs to check whether there is water drainage and also to the air compressor by the way, and the humidity area should be drained to the air compressor every day to check whether all air pipe cylinders are leaking. Cylinder magnetic induction induction The orientation of the device and whether it is operating normally.
3. Appearance
Flat masks are used to wear on the face, and medical masks need to enter the operating room. Therefore, the production of flat masks must require the cleanliness of the mask machine equipment. Every day after get off work, it is necessary to arrange for personnel to shut down the mask machine after the power is turned off. Clean the work surface of the equipment and the plate containing the mask. Note that it cannot be cleaned with water. Use non-toxic and volatile cleaning fluids such as alcohol to clean the equipment.
Four, electrical system
Check whether the joints of the equipment circuit of the flat face mask machine are loose, whether the main power cords, branch signal lines, etc. are worn and aging, whether the electrical equipment is loose, whether a dry environment is maintained in the electrical box, and whether the exhaust fan is not Normal work etc.
Five, transmission system
The transmission system includes motors, gears, reducers, sprockets, chains, conveyor belts and other components. We need to check whether there are dust and other things attached to the motor that affect heat dissipation, and whether the gears and sprockets are oiled. If there are attachments, then we should Clean up, whether the tightness of the chain is suitable for foreign matter has not been cleaned up, whether the connecting screws between the transmission parts are loose, and the lubricating oil of the reducer is not enough, usually the machine needs to change the lubricating oil after 1000-1500 hours .
Six, anti-rust
Flat face mask machine equipment must not be stuck with easily corrosive liquids and objects. Sweat is very easy to cause the equipment parts to rust. If the equipment does not operate for a long time, it is necessary to apply anti-rust oil to the transmission system of the mask and the parts that are prone to rust.